Funding fully allocated and applications closed for solid wall insulation
Up to £24 million worth of funding for solid wall insulation has been allocated to households in England and Wales and applications have now closed for that category.
Please see our news story and below for some useful information
If you completed an application for the measure(s) you want to install, please remember:
Don’t start work until you receive your voucher – it may take a little while before you receive your voucher but the terms and conditions make clear that you should not start work until you receive it. Receipt of a voucher is also subject to the scheme administrator confirming that your application meets the scheme terms and conditions.
You might get asked for more information – before your voucher is issued. This is to ensure your application meets the schemes T&Cs. You must provide the requested information within any deadline given by the scheme administrator or your application will be cancelled.
Funding is allocated when applications are completed so even if you are asked for more information after the scheme closed for applications for that measure, you will still receive a voucher as long as the information is provided in full and within the requested timescale, and you meet the scheme’s T&Cs
You may be able to use a different installer than the one who provided the quote – if you want to change the installer or provider named on your voucher you will need to contact the scheme administrator. If your requested change is accepted an amended voucher will be issued.
Applicants who missed out
If you’ve missed out applying for solid wall insulation it might be useful to know the following:
There is still money available for the two measures offer – there are a list of 11 measures to choose from and you can receive up to £1000 back. See www.gov.uk/greendeal for more information.
More money is available - details of further releases will be announced on a quarterly basis with the next release expected in February 2015. This is part of the additional £100 million for household energy efficiency measures announced in October 2014 which is in addition to the £450 million already allocated to household energy efficiency over 2014 – 17.
DECC may vary the terms of the scheme (including the incentive rates) or suspend or close the scheme, with immediate effect, without notice and at any time.
Refunds for Green Deal Assessments - A rebate towards the cost of a Green Deal Advice Report is subject to a successful voucher application, the installation of the eligible measures through the Green Deal Home Improvement Fund and compliance with the scheme terms and conditions. So you won’t be able to receive a refund unless you’ve completed an application, had the work done and then successfully redeemed your voucher.
Halfway through an application when the scheme closed
If you were halfway through an application when the money for one or all of the offers was committed, the following information might be useful:
Completed applications – the application is a two part process and to complete an application you will need to have accurately completed the application form and provided the required documentation via the link emailed to you.
Unless you have made a telephone application, only complete applications received in full before the fund closed can be accepted.
Applications are dealt with in order of receipt, so the email you receive for the second stage will be sent after the person before you.
Funding is allocated when applications are completed. If you are asked for more information after you have completed the application, you will still receive a voucher as long as your application meets, and information demonstrates, the scheme’s T&Cs.
Telephone applications will still need to send their paperwork – to complete the application the scheme administrator needs to receive your correct documents within three working days. Don’t worry if the fund has been allocated during this time – for telephone applications the money will be allocated to your application once you have completed the application form with the scheme administrator by telephone. Your application will be completed as long as you provide the required paperwork within three working days.
Further questions and more information
We apologise for the technical issues earlier this morning which we worked hard to fix. We hope you found the updates from our @DECC Twitter feed helpful.
If you have more questions about household energy efficiency and ways to reduce your bills please call the Energy Saving Advice Service (ESAS) on 0300 123 1234 (calls charged at national rates). Scottish households seeking home energy efficiency advice should contact Home Energy Scotland on 0808 808 2282.
Details for the next release of the Green Deal Home Improvement Fund will be announced by DECC nearer the time. You can register your interest to receive updates by emailing firstname.lastname@example.org
The scheme’s terms and conditions for customers are available here https://energy-saving-home-improvement-fund.service.gov.uk/Downloads/GDHIF2_TermsAndConditions.pdf